Rachel has over 25 years of varied experience in market and social research and founded Community Research in 2009. She has extensive quantitative and qualitative research experience, as well as a close working knowledge of deliberative research and engagement techniques. Prior to setting up Community Research, Rachel worked at Director level for ORC International and for Opinion Leader Research. She has specialised in research for the public sector, not for profit organisations and regulated industries for most of her career.
Rachel has written and co-authored numerous published research reports. Rachel is a certified member of the Market Research Society and an approved associate of The Consultation Institute (TCI). Rachel holds an honours degree in English Literature from the University of Birmingham
Rachel is a keen scuba diver (PADI Rescue Diver qualified) and co-founder of the marine conservation charity Sea-Changers, which she continues to work for, on a voluntary basis. A keen runner and an active member of her local running club, Rachel regularly participates in her local community’s Park Run for which she also volunteers.
Rebecca is a highly skilled researcher with diverse experience of managing projects on behalf of public, private and voluntary sector clients, having worked in the research industry for over twenty years. She joined Community Research in 2009 having previously worked at two research agencies, ORC International and Opinion Leader Research. At the latter, she headed up the health team, overseeing projects for numerous national and local health organisations and charities.
Rebecca has extensive experience of qualitative and deliberative methodologies, including research with carers and young, elderly and disabled people. Rebecca is an affiliate member of the Market Research Society and an approved associate of The Consultation Institute (TCI), whose certificate in professional development she holds. She holds an honours degree in History and Politics from the London School of Economics.
Rebecca has a young son and, as a result, her communities tend to revolve around him – chatting to other mums on the school run and helping out at PTA fundraising activities, as well as supporting other fundraising events arranged by the Beavers group that he belongs to. She also tries to attend a local pilates class once a week if she has time.
Lucy has over 15 years’ experience in research and engagement, covering qualitative, quantitative and deliberative research techniques. She spent seven years working in market research agencies, including at Opinion Leader alongside other members of the Community Research team.
Research in healthcare led Lucy to an eight-year career in the NHS, heading up the equality, diversity and human rights programme for the community trust in Gloucestershire. Through this role, Lucy worked with a broad range of communities, including people with learning, sensory and physical disabilities, transgender people, homeless people, and people from South Asian, African and Eastern European communities. She is passionate about helping decision-makers and front-line staff understand and accommodate the needs of people who are at risk of being marginalised or overlooked. Lucy has an honours degree in Law from Newcastle University.
Lucy has two young boys, and is active in the school community – volunteering in class and helping out as a PTA member at fundraising events. Lucy is a trustee at Gloucestershire Deaf Association, which supports and empowers Deaf and hard-of-hearing people locally. After a year in LA, Lucy also considers herself part of the ‘positive parenting’ community she found there, even if she can’t quite make the Friday beach meet-ups anymore!
Kate has over 15 years of market and social research experience, working for a leading management consultancy as well as more traditional research agencies and a charity. She is well versed in qualitative and quantitative methodologies and has run projects for private, public and third sector clients. Recent work includes qualitative research to support the sponsorship strategy of Lloyds Bank and a consultation on the drug strategy for a local authority where she was required to access and interview homeless drug users.
Kate previously worked with both Rachel and Rebecca at Opinion Leader Research, managing both health and education related projects. She holds a joint honours degree in Japanese and Management studies from the University of Leeds. Her work with charities has led her to become a member of the Social Value UK network.
Kate has two young daughters so her day-to-day communities revolve around both nursery and school, where she tries to help out by accompanying the children on class days out and volunteering at fundraising events. She has recently acquired an allotment and is trying to get the family involved in growing their own fruit and vegetables.
Lucy has 15 years’ experience designing and delivering mixed methods research gained across agency and client-side roles. She has particular expertise in deliberative techniques, campaigns and message development, and stakeholder research. Lucy has worked for a range of private, public and third sector clients including Thames Water and Ofgem.
Lucy previously managed research and insight at Allianz Insurance and for the Change4Life campaign at the Department of Health, as well as for research consultancies including BritainThinks and TNS BMRB. She also worked with Rachel and Rebecca at Opinion Leader. She has an undergraduate degree in Japanese from Oxford University and a Post Graduate Certificate in Ethnicity, Migration, Policy from Birkbeck, University of London.
Lucy has three young children and is an active member of the school community. She is involved in local community events, volunteering for her daughter’s Rainbows and at a local care home. She is also an avid reader and founded a book club in 2005 that she attends on a monthly basis.
Before joining Community Research as an Associate, Suzannah was Head of Public Engagement at the social research consultancy Office for Public Management. She held a similar role at the government communication agency, the Central Office of Information.
Her projects over the past few years have included deliberation on opt in vs opt out for organ donation; leading community forums around the HS2 route; running workshops on changes to urgent care services in London and a large simulation exercise around the impact of the Care Act on local authorities and care providers. Before working in engagement, Suzannah was a strategic planner for the advertising agency Ogilvy, working on new product development for brands such as Dove and Kraft Foods. Suzannah specialises in designing activities that help people influence decisions constructively. She is a highly respected facilitator who has worked with advisory committees, deliberative workshops, paired discussions and focus groups.
Having loved swimming since her earliest years, Suzannah developed an unexpected passion for running and cycling too when she did the Blenheim Palace Triathlon to raise money for Leukeamia Research. She now serves on the committee of the Tunbridge Wells Triathlon Club. Suzannah is lucky enough to live on a street that faces a common – the perfect setting for the street parties that she has organised with fellow Common View residents – celebrating Guy Fawkes and the Jubilee.