Our services

Community Research is a full-service boutique research agency. We are qualitative and deliberative specialists, and we pride ourselves on bringing the voices of communities into the heart of organisations. We also offer quantitative services, such as surveys and statistical analysis. Some of our services are set out below:

Research

We review and analyse existing knowledge and data; we undertake surveys, focus groups and interviews; we ask communities to give their views and describe their experiences in their own words; telling their own stories. We are professional market researchers, well versed in traditional techniques…but we are also brave enough to experiment and try out new ways of working.

Engagement

We get out into communities and ask questions; we talk with individuals and create relationships with community organisations. We attend community events to ‘take the temperature.’  We seek varied ways for communities and the individuals within them to have their say. 

Consultation

We assist clients with stakeholder mapping; help them to shape and design consultations and undertake independent analysis of the feedback. Thanks to our strong relationship with The Consultation Institute we stay up to date with best practice and the case law that defines how consultations should be undertaken.

Who we work for…

Over the years we have done this kind of work for a very broad range of clients from local authorities and NHS Trusts to social landlords and Government bodies. You can see some of our case studies here.

We have developed particular expertise in some specific sectors, including Regulation and Consumer Protection and the Water Industry.

 
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“Community Research managed our research project efficiently and met the agreed timetable. Their report was well written and helpful. The project produced insightful findings which we are using to inform our on-going work to promote our guidance and learning materials for doctors.”

/  Farkhanda Maqbool  /  Policy Manager - Standards & Ethics Team, General Medical Council