Community Research


What we do


We are all about making communities’ voices heard through:


We review and analyse existing knowledge and data; we undertake surveys, focus groups and interviews; we ask communities to give their views and describe their experiences in their own words; telling their own stories. We are professional market researchers, well versed in traditional techniques…but we are also brave enough to experiment and try out new ways of working.


We get out into communities and ask questions; we talk with individuals and create relationships with community organisations. We attend community events to ‘take the temperature.’  We seek varied ways for communities and the individuals within them to have their say. 


We assist clients with stakeholder mapping; help them to shape and design consultations and undertake independent analysis of the feedback. Thanks to our strong relationship with The Consultation Institute we stay up to date with best practice and the case law that defines how consultations should be undertaken.


“Community Research managed our research project efficiently and met the agreed timetable. Their report was well written and helpful. The project produced insightful findings which we are using to inform our on-going work to promote our guidance and learning materials for doctors.”

/  Farkhanda Maqbool  /  Policy Manager - Standards & Ethics Team, General Medical Council


Our approach

Senior, experienced people

We are a small team of research and engagement professionals with bags of experience. Unlike some bigger agencies we do not delegate the core work of understanding your communities to junior staff. We don’t have junior staff. We love talking to and working with communities. We also love to have our clients with us to listen in and take part.

Active participants, not passive respondents

Communities and the people within them are not lab rats to be examined and dissected in order to be understood. We want to empower communities to have a say in the issues that affect their lives. We respect their boundaries and never blame them for being “hard to reach” - we see it as our job to make sure that everyone can take part in the research and engagement activities we design.


We work collaboratively. We have access to a network of specialist consultants who we can bring in to bolster our core team when the project needs their expertise. We can tackle projects of any size, supported by a trusted network of quality accredited supplier when large scale data collection is what’s needed. Above all, we work collaboratively with our clients, making sure their issues, questions and challenges are going to be answered by the work we undertake.

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