Here we share our experience of setting up and running qualitative panels where engaged and informed members of the public have an ongoing relationship with our clients to help inform complex policy and decision-making.
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Changes to how pensions operate mean consumers now face a multitude of complex and high stakes decisions. Many people do not know this is the case, and few seek professional support. We are working with think-tank Phoenix Insights to develop a Consumer Advisory Panel to involve members of the public in deliberation of what consumers need to support them through the pension decumulation quagmire…
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